Last updated: 9 May 2026 — Valiant Partners Pty Ltd (ABN 77 636 173 307)
Plain-language summary: We collect your contact details when you enquire about our services. Your deployed AI agents run on your own infrastructure — we do not access, host, or monitor your business data after deployment. This policy explains everything we do collect and why.
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This Privacy Policy is issued by Valiant Partners Pty Ltd (ABN 77 636 173 307), trading as Valiant AI (we, us, our). Our registered address is in New South Wales, Australia.
We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). This policy explains how we manage personal information — that is, information or an opinion about an identified or reasonably identifiable individual — in connection with our website at valiantai.com.au and our AI agent deployment services.
By submitting an enquiry through our website or engaging our services, you acknowledge that you have read this policy and consent to our handling of your personal information as described herein.
When you contact us via our website contact form or by email, we may collect:
If you proceed with our services, we may additionally collect:
Our website may collect limited technical information through standard server logging, including:
We do not use cookies for tracking or advertising purposes. We do not use analytics platforms that build individual user profiles.
We do not intentionally collect sensitive information (as defined under the Privacy Act, including health, racial origin, or financial information) through our contact channels. Please do not include sensitive information in your initial enquiry. If sensitive information becomes relevant during an engagement, we will seek your explicit consent before collecting or handling it.
We collect personal information for the following primary purposes:
We will not use your personal information for unrelated secondary purposes (such as direct marketing) without your consent, unless otherwise permitted by the Privacy Act.
We do not sell, trade, or rent your personal information to third parties. We may disclose your personal information to the following categories of recipients only to the extent necessary to deliver our services:
Our website contact form is processed by Formspree, Inc., a third-party form submission service. When you submit an enquiry via our contact form, your submission data — including your name, email address, and message — is transmitted to and temporarily stored by Formspree to facilitate delivery to us. Formspree processes this data in accordance with its own Privacy Policy. We encourage you to review that policy. You may alternatively contact us directly at hello@valiantai.com.au to avoid Formspree entirely.
We may disclose personal information to our legal advisers, accountants, or insurers where required for legitimate professional purposes, subject to confidentiality obligations.
We may disclose personal information where required or authorised by Australian law, a court order, or a regulatory body with jurisdiction over us.
In the event of a merger, acquisition, or sale of all or part of our business, personal information we hold may be transferred to the successor entity, subject to equivalent privacy protections.
Our primary operations are conducted from New South Wales, Australia. However, certain third-party services we use may process or store data outside Australia:
By submitting information through our website, you consent to the potential overseas disclosure of your personal information as described above, in accordance with APP 8. Where we disclose your information to an overseas recipient, we take reasonable steps to ensure that recipient does not breach the APPs in relation to that information. However, where those reasonable steps have been taken, we may not be held liable under the Privacy Act for a breach of the APPs by the overseas recipient.
Important: This section addresses a critical architectural distinction of our service model.
The AI agents we design and deploy for your business operate on your own Virtual Machine (VM) — infrastructure that you own, control, and pay for directly. This architecture has the following privacy implications:
Your business data and your customers' data are entirely under your control. You are the data controller for those datasets. We are not a processor of your operational data in the ordinary course of our services.
We take reasonable steps to protect personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include:
No transmission over the internet is entirely secure. While we employ industry-standard protections, we cannot guarantee absolute security. In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches (NDB) scheme in Part IIIC of the Privacy Act.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention practices are:
You may request deletion of your personal information at any time (see Section 9). We will comply unless retention is required by law or a legitimate business purpose.
Under the Privacy Act and the APPs, you have the following rights in relation to personal information we hold about you:
You have the right to request access to personal information we hold about you. We will respond to access requests within 30 days. We will not charge a fee for access requests, though reasonable fees may apply for complex or voluminous requests. We may decline access in limited circumstances permitted by the Privacy Act (for example, where access would unreasonably affect another person's privacy).
If you believe personal information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you may request that we correct it. We will take reasonable steps to correct information within 30 days of a valid correction request.
You may request deletion of personal information we hold about you. Where we are not legally required to retain information, we will delete it within 30 days of your request and confirm in writing.
Where our processing of your personal information is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, contact us at hello@valiantai.com.au with the subject line Privacy Request. We may need to verify your identity before processing your request.
If you believe we have breached the APPs or this Privacy Policy, please contact us in the first instance at hello@valiantai.com.au. We take privacy complaints seriously and will respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any amendment constitutes your acceptance of the revised policy.
For significant changes that affect how we handle personal information you have already provided, we will notify you directly by email where practicable.
For any questions, requests, or concerns regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer: